Real-time Decisioning Revenue Calculator
Find out the total revenue benefit of taking a real-time, next-best-action approach to customer engagement, focused on retention and cross-sell.
Your total benefit from a real-time, next-best-action approach is 429,457,193
The Value of Customer Retention
Deeper relationships. Lasting benefits.
Pega protects your revenue by proactively predicting churn, then delivering hyper-personalized next best actions that retain customers, buiild long-term loyalty, and reduce discounts.
Total Retention Benefit: $207,500,000
Your churn rate today 10%
Your churn rate with Pega Customer Decision Hub 9%
Number of additional customers retained 100,000
Cost avoidance of replacing churned customers 20,000,000
Revenue loss avoidance with Pega Customer Decision Hub 187,500,000
Upsell and Cross-Sell Benefits
Make selling more empathetic.
With Pega’s real-time decisioning you’ll know when a customer is in-market, and how to convert the sale. You’ll trigger relevant offers at exactly the right time - increasing your accept rates and maximizing customer lifetime value.
Total Uppsell/Cross-sell Benefit: $220,833,333
Your current value of a customer $1,875
Your value of a customer with Pega Customer Decision Hub $1,897
Percent increase in customer value from improved upsell/cross-sell presentation and conversion rates 1%